Companies with highly effective communication are three times more likely to outperform their industry peers. Listening, Leadership and Performance (LLP) is our most thorough and comprehensive program delivered inside companies that addresses and develops communication as a competitive advantage.
LLP is intended for managers and teams in fast paced, emerging environments that rely on collaboration and communication for successful work outcomes. Most individuals spend over 80% of their day communicating important information to work peers or customers. How that information is shared and understood can save critical time, money, supervisory resources, and rework.
Participants will gain crucial leadership communication skills to more effectively make clear requests, improving accountability in both individual and team performance outcomes. Attendees will also gain a greater ability to more comfortably and skillfully deliver critical feedback, while mitigating defensiveness and misunderstanding, as well as the capacity to receive and accept difficult feedback. Additionally, they will gain the necessary insights to improve their emotional agility to better manage their team when triggered and in the midst of conflict.
