The cost of poor listening? Teams lose an average of 7.47 hours weekly in productivity due to poor communication. We reveal the cognitive science of listening, empowering you to bridge communication gaps and boost efficiency.
LQ™ gives individuals and teams the ability to see and use listening as a lever for sharper strategies, stronger communications, and lasting progress.
LQ™ takes listening from an unnoticed habit to a deliberate skill that changes how people connect, collaborate, and decide.
LQ™ shows how people process information so teams can spot and remove unseen communication barriers.
LQ™ creates alignment by giving teams a common framework for how they listen, leading to more effective communication and stronger outcomes.
Of Small Businesses claim
"ineffective communication"
Is their primary problem.
Miscommunication costs
large organizations annually.
The average time a company
spends a workweek to
clarify misunderstandings.
Ready to take your listening to the next level? We support Listening Intelligence for organizations, certify Global Listening Intelligence Certified Coaches, and provide a one-stop assessment that can help you understand your listening habits and preferences.
LIFT™: Listening Intelligence for Teams
A modern, practical listening training program that reveals what people truly listen “to” and “for” and how that impacts collaboration. Participants learn to recognize the listening styles of key stakeholders and avoid costly communication gaps. The program ends with our SCAN™ Model, a straightforward framework for applying better listening in everyday work.
Become a Global Listening Intelligence Certified Coach
This certification reframes listening as a powerful, strategic skill essential for strong relationships and high-performing organizations. Coaches, consultants, HR leaders, and L&D professionals learn to administer the ECHO® Listening Assessment, a scientifically validated tool that reveals how individuals process information. You’ll be able to help your clients with listening strategies that elevate communication, deepen trust, and strengthen team alignment.
ECHO® Listening Assessment
The ECHO® Listening Assessment delivers a cognitive-based, science-backed view of how someone truly listens, not just what they hear. By identifying personal listening habits and blind spots, it empowers individuals to make immediate improvements in communication and collaboration. The profile is a powerful tool for leaders, teams, and organizations.
If I hadn't done ECHO, my entire team would be at risk. We were not developing and improving at a rate that was keeping up with the company. That's done a complete 180 - we are flying now.
" ... ECHO was a great injection to help break down some of the barriers that were getting in the way of working most effectively with the challenges they faced with their teams."
"Thanks so much for helping our department understand our listening habits. Many of the things you brought forward had been floating around in my mind for a long time, but without me being able to put them together in an articulate way. I feel like the process and how you guided us along today were really helpful."
Stay informed and hear news from Listening Intelligence.
While mindlessly scrolling Instagram the other day, a video snippet of a Podcast caught my eye. The host asked his guest...
Listening requires commitment and intention, but that resolve is well worth the effort.
Have you ever been in a meeting really wanting to say something, but instead you stay silent? We’ve all been there.
When choosing a career, it is surprising to hear that the majority of those who end up in sales admit that they never intended to follow that path.
ou walk out of a meeting, charged up by the exciting plan that was just agreed upon.
An important yardstick for thriving, healthy organizations or the latest initiative of the month?b
