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LQ was built on a simple but powerful observation: when people hear the same information, they often walk away with a very different interpretation of what was said. This explains why capable, dedicated professionals frequently realize they’re not aligned when they initially believed they were. Listening remains the skill professionals are taught the least, leading to what appears as a performance problem but is actually a breakdown in communication.
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Katie McCleary is a nationally recognized leader at the intersection of listening, leadership, and human connection. As CEO and Co-Owner of LQ™ Listening Intelligence, she partners with enterprise organizations, government agencies, and healthcare systems to strengthen communication and performance through the science of Listening Intelligence. A three-time TEDx speaker with more than 4.2 million cumulative views, she is the co-author of Bridge the Gap (McGraw Hill, 2022), named by Inc. magazine as one of three business books to read in 2022. Her work has been featured in Forbes, PBS, NPR, and the New York Post. She was honored as one of the 100 Women to Know in America in 2026.
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Allison O'Brien is the leading expert on LQ™ Listening Intelligence and the architect of its enterprise learning methodology. As VP of Learning and Development, she works directly with Fortune 500 companies, government agencies, and global organizations — reaching thousands of leaders each year through executive coaching, immersive training, and large-scale speaking engagements. Her 2024 TED Talk has reached over 350,000 views worldwide. A communication and leadership development consultant with deep expertise in cognitive science, conflict, and high-stakes communication, Allison helps organizations transform how they lead, collaborate, and listen — at every level.
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